Find out clearly in Bengali how your data is collected, stored, and used on the l09 platform. We take your privacy seriously.
* Informational summary — full details below
L09 (www.l09.pro) treats the privacy of your personal information as a top priority. This Privacy Policy explains what information is collected from you when you use the l09 platform, how that information is stored and kept secure, and the purposes for which it is used.
By creating an account on l09 or using the platform, you are considered to have consented to the data collection and use described in this privacy policy. If you do not agree with this policy, please refrain from using the platform.
This policy has been written in clear, plain English with Bangladesh users in mind. We have made every effort to present each topic in an easy-to-understand way, avoiding complex legal language. That said, this document is legally binding and should be read alongside l09's Terms and Conditions.
In plain terms: l09 does not collect your personal data unnecessarily, sell it to anyone, or use it for any purpose beyond what has been stated.
L09 only collects information that is necessary for operating the platform and delivering its services. This information can be broken down into several categories:
L09 never stores your full payment card number or bank account PIN/password. Full details regarding financial transaction data can be found on the Terms & Conditions page.
L09 collects information through several methods. Each of these is explained transparently below:
When you use the l09 platform, certain information is collected automatically:
In some cases, a limited amount of information may also be received from third parties:
Please note: l09 never collects your personal information from social media without your permission. If a social login option is available on l09, only specific information will be collected with your explicit consent.
L09 uses your information only for specific and legitimate purposes. Each purpose is clearly outlined below:
L09 will never use your information to send you unsolicited marketing messages or spam. If you no longer wish to receive communications, you can opt out of notifications at any time by contacting our support team.
L09 takes both technical and operational measures to protect your data. Security systems are reviewed and updated on a regular basis.
If a data breach occurs and your information may be affected, l09 will notify you as quickly as possible. You will receive clear details about the nature of the incident, the type of data involved, and what steps you should take.
User Responsibilities: Alongside l09's security measures, you also play a role in keeping your account safe. Use a strong password, avoid logging in on public Wi-Fi, and always log out after use.
Cookies are small data files that a website stores in your browser. l09 uses cookies to ensure the platform functions properly and to improve your experience.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining login sessions, security tokens, and core platform functionality | At end of session or 30 days |
| Preference Cookies | Language selection, theme preference, and remembered previous settings | Up to 1 year |
| Analytics Cookies | Page visit statistics, user behavior analysis, error detection | Up to 6 months |
| Security Cookies | CSRF protection, unusual login detection, device recognition | Session or 90 days |
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause certain core features of the platform, such as login sessions, to stop working.
L09 does not use third-party advertising cookies. Our use of cookies is strictly limited to platform functionality and security.
L09 does not retain your data longer than necessary. Retention periods vary depending on the type of data:
Retained for as long as your account is active. After account closure, data is deleted within a reasonable timeframe unless there is a legal obligation to retain it.
Gaming history is typically retained for up to 12 months. In the event of a dispute or investigation, it may need to be kept for a longer period.
Records of communication with the support team are retained for up to 6 months after a matter has been resolved.
Login attempts and security-related logs are retained for up to 3 months. In cases of suspicious activity, they may be kept for a longer period.
If you request account deletion, l09 will remove the necessary data as soon as possible. However, certain information may need to be retained for a specific period due to legal obligations or ongoing disputes.
As a registered member of l09, you have certain important rights regarding your personal information. To exercise any of these rights, please contact the l09 support team.
You may request to see what information l09 holds about you. l09 will provide that information within a reasonable timeframe.
If your account contains incorrect or incomplete information, you can request a correction. Some details can be updated directly from your profile page.
You can request the deletion of your account and personal data at any time. Unless there is a legal reason to retain it, l09 will remove the data as quickly as possible.
If you believe your data is being used for a purpose you have not consented to, you have the right to object. l09 will take your objection into consideration.
You may request a copy of your own data in a readable format. l09 will make every effort to provide this where technically feasible.
In certain circumstances, you may request that l09 restrict the processing of your data — for example, limiting its use while a dispute is being resolved.
To exercise your rights: To submit a request regarding any of the rights listed above, contact us at [email protected] or through the platform's support chat. After verifying your identity, l09 will respond as quickly as possible.
L09 strictly prohibits the use of the platform by anyone under 18 years of age. Collecting personal information from minors is against l09's policy.
If a minor accidentally registers and this comes to light, l09 will immediately close that account and delete all collected data.
If you know that a minor is using l09, please report it to [email protected]. Parents and guardians should enable parental controls on their children's devices.
L09 may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations. When updates are made, the revised version will be published on this page and the "Last Updated" date will change accordingly.
For significant changes, we will attempt to notify you by email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Note: Check this page every few months. In particular, if you return to the platform after a long break, take a moment to read the latest version of the privacy policy.
If you have any questions about the Privacy Policy, requests regarding your data rights, or any concerns, please contact the l09 support team.
Identity verification may be required for privacy-related requests. This ensures that enquiries are made by the correct account holder.
L09's Commitment to User Privacy
L09 only collects information that is necessary and clearly states why it is being collected. There are no hidden data collection processes.
Your information is protected using SSL Encryption, password hashing, and firewall protection. Security measures are updated on a regular basis.
You have the right to view, correct, and delete your information. To exercise any of these rights, please contact our support team.
L09 will never sell your personal information to third parties. Your data is used solely for the purposes stated in this policy.
Your data is not retained beyond what is necessary. Data is deleted after account closure where required.
The privacy policy is written in plain Bengali, avoiding complex legal jargon so that Bangladeshi users can understand it easily.
The complete process from registration to data protection
You provide your details in the registration form. Your information is transmitted securely to the server via SSL encryption.
Age and identity verification is carried out. Passwords are stored in hashed form.
Data is stored in encrypted databases, accessible only to authorized personnel.
Your data is used solely to provide gaming services and improve the platform.
Data protection is maintained through system audits and regular security updates.
Data is deleted upon an account closure request or after a specified retention period.
Additional Information Related to the Privacy Policy
Answers to Common Questions About Privacy & Your Account
There are two ways to temporarily suspend or permanently delete your l09 account. The first is Self-Exclusion — a responsible gaming feature that lets you pause your gaming activity for a set period. To activate this option, go to your account settings or email [email protected] and state your reason for taking a break.
To permanently delete your account, send a request from your registered email address to [email protected]. Include "Account Deletion Request" in the subject line and state your reason. Once your identity has been verified, l09 will begin processing the request. Where there is no legal obligation to retain your data, it will be deleted within a reasonable timeframe. You will receive a confirmation email once the request has been completed.
The minimum deposit at l09 depends on the payment method you choose. Each payment channel has its own minimum transaction limit. For accurate, up-to-date figures, log in to the l09 platform and go to the Deposit section — the minimum and maximum limits for each payment option are displayed there.
This page cannot provide specific deposit amounts or payment channel details, as these are subject to change. The live information on the platform is always the most accurate. For deposit-related issues, contact us at [email protected].